Privacy Policy –TrueMatch Recruitment

Effective Date: 24/06/2025

At TrueMatch Recruitment, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

TrueMatch is a recruitment agency that sources and supplies staff across multiple sectors including healthcare, industrial, and commercial roles.
Our registered office is:
3. St Davids Court, Halifax, HX3 6PY


2. What Information We Collect

We may collect the following personal data from candidates, clients, and website users:

From Candidates:

  • Name, address, contact details

  • CVs, employment history, education

  • Proof of right to work (passport, visa, etc.)

  • DBS or background checks (for regulated roles)

  • References and qualifications

  • Bank details (for payroll)

From Clients:

Company contact details

  • Job descriptions and hiring preferences

  • Invoicing details

How We Use Your Information

We use your personal data to:

  • Match candidates to suitable jobs

  • Communicate with you about roles or services

  • Fulfill legal or contractual obligations

  • Conduct payroll (if applicable)

  • Maintain compliance with recruitment laws (e.g. right to work, safeguarding)

Lawful Basis for Processing

We only process your data where we have a lawful basis to do so. This includes:

  • Consent

  • Contractual necessity

  • Legal obligation

  • Legitimate interests (e.g. finding work or hiring staff)

How We Store and Share Your Data

Your data is stored securely on our internal systems and protected by appropriate safeguards.

We may share your data with:

  • Prospective employers or clients

  • Payroll and accounting providers

  • Disclosure and Barring Service (for checks)

  • Legal authorities (if required)

We do not sell your data to third parties.

How Long We Keep Your Data

We retain candidate and client data for up to 6 years unless you request deletion earlier (subject to legal requirements).

7. Your Rights

Under data protection law, you have the right to:

  • Access your personal data

  • Request correction or deletion

  • Withdraw consent at any time

  • Object to processing

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact us at: